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Transforming IFM Services In Pharmaceutical Plant (Himachal Pradesh)

Site details

Total Area

0.4 MN SQ FT

Total Manpower

145

Serving Since

2018

Scope of services

Soft Services

End to End Housekeeping services including manpower & consumables, Mechanized Cleaning Services

Production Support Services

Manpower for Packaging Services

Laundry & Change Room Services

Uniform Cleaning Services, Issuing Fresh Uniforms

SOPs & Documentation

Adherence to SOPs for critical area cleaning, GMP, Cleaning Documentation Submission

Transforming IFM Services In Pharmaceutical Plant (Himachal Pradesh)

Client Challenges

Multiple Vendors for Multiple Services

Our Solution

Integrated Multiple Services under DTSS

Value Created
  • Housekeeping Services
  • Production Support Services
  • Laundry Services
Client Challenges

Audit Readiness & GMP

Our Solution

Compliance Assurance

Value Created
  • Compliance Assurance
  • EnDocumentationsuring SOPs & Adherence
  • Compliance documents submission with monthly Invoice
Client Challenges

Manual Checklist & Processes

Our Solution

Digitization

Value Created
  • E-attendance
  • E-invoice
  • CSAT
  • Asset Tracking
  • QA AUDITS
  • Tracking
  • MTrainer
  • DTSS Mitra
Client Challenges

IR Challenges

Our Solution

Employee Engagement

Value Created
  • Salaries paid by 7th
  • DTSS Mitra App
  • Helpdesk for employees
  • R&R Programs
  • Career Growth Initiatives
  • M-trainer
Client Challenges

Manpower Demand Fluctuation

Our Solution

BCP for Manpower Fluctuation

Value Created
  • MDP aligned with Production Requirement
  • Meeting Production Targets
  • Risk Management
  • Spoc for addressing ad-hoc requirements